According to the standards, how are staff evaluated on their communication skills?

Staff evaluation on communication skills encompasses a comprehensive approach that includes all forms of communication. This holistic evaluation is essential because effective communication in afterschool programs is multi-faceted, involving verbal interactions, written correspondence, and non-verbal cues. By assessing all communication forms, programs ensure that staff are not only conveying information effectively in conversations and discussions but also documenting and sharing knowledge clearly through writing.

This complete evaluation aligns with the standards that aim to promote a collaborative and supportive environment. It recognizes that effective communication is vital to building relationships with students, parents, and colleagues, fostering an atmosphere of trust and understanding. Assessing all communication skills ensures that staff can engage with their audience in various contexts, ultimately enhancing the quality of the afterschool program.